PRIVACY POLICY

This Privacy Policy pertains to collection, retention and use of personal information that you provide to us about yourself (“Personal Information”) on this website ………………….. (“Site”). Reference to the expressions “you” or “User(s)” herein refer to any user of the Site including users who create an account to access certainfunctionalities of the Site such as online purchasing facilities.

While accessing or using our Site, you may have to share some personal information with us.

Please read this Privacy Policy carefully to understand how we treat the Personal Information provided by you. By using our Site, you agree to the collection, use,disclosure, retention and protection of your Personal Information as provided in this Policy. However, if you do not consent to any of the terms enumerated in this Policy,you may choose not to use our services or Site. However, please be aware that if you do not allow us to collect the Personal Information as enumerated in this Policy, we may not be able to provide you with certain services.

INFORMATION WE COLLECT:

Site Browsing: We do not require you to identify yourself or reveal any Personal Information while only browsing through the Site. However, you may not be able to access certain sections or functions of the Site or interact with us without supplying us with Personal Information. For instance, you would not be able to make purchases on the Site or avail our Services, without providing the Site with Personal Information. If you desire to register yourself at the Site, you would be required to provide your
Personal Information.

However, while you are browsing through the Site, the Site’s operating system may automatically record some general information (“General Information”) about your visit such as:
(i) the date and time you visit the Site, along with the address of the previous website you were visiting, if you linked to us from another website;
(ii) the type of browser you are using (such as Internet Explorer version ‘X’);
(iii) your IP address.

The afore-said General Information is not Personal Information. The Site’s tracking system does not record personal information about individuals or link this information to any Personal Information collected from you.

The General Information is used by us for statistical analysis, for tracking overall traffic patterns on the Site and to gauge the public interest in the services and the Site. Such General Information may be shared by us with any person, at our discretion.

For advanced efficiency in our services, we may require you to provide us with certain personally identifiable information such as First and Last Name, Email ID, Phone Number, Postal address, Billing details. Your preferences and the choices that you make while using our services may also be noted and used by us.

The information that we seek will be retained by us and used as described in this Privacy Policy.

HOW WE USE THIS INFORMATION:

When you use our services, it is deemed that you have consented to our collection, retention and use of the afore-said information. Given the nature of our services, we may collect, process and / or use this information for any purposes such as:

● For registering you as a user;
● Verifying your identity;
● Improving, developing, maintaining, operating our services;
● Communicating with you and sending you various communications including by
email;
● Monitor and analyse trends and usage;
● Contextualise your experience;
● Processing and responding to your queries;
● Delivering Products you have purchased through the Site;
● Sending you information about special features;
● Contacting you for promotional purposes;
● Allowing you to participate in interactive features offered through our services;
● Enforcing our terms and conditions and/ or to comply with legal requirements and/ or directions of statutory and/ or administrative authorities;
● Maintaining an internal database of clients and/ or persons visiting the Site;
● Evaluating and administering the Site and activities on the Site, responding to any
problems that may arise.
● For any other purpose, with your consent;

WITH WHOM WE SHARE THIS INFORMATION:

(1) With employees, officers and representatives of the Company;
(2) With Company’s affiliates and group entities;

We may also share Personal Information, with or without your consent, to satisfy requirements of government authorities, courts and/ or tribunals or under any laws, regulations, legal requests or legal investigations.

COOKIES:

We shall be using Cookies and/ or such tools for enhancing customer services.

What are cookies?:

“Cookies” are small amounts of data that a website can send to a web browser on a visitor’s computer. The cookie is stored on a visitor’s computer. A cookie may enable the site holder to track how a visitor navigates through its site and the areas in which the user show interest. This is similar to a traffic report: it tracks trends and behaviors,but does not identify individuals. Information gathered may include date and time of visits, pages viewed, time spent at the site, and the site visited just before and just after the Site.

Cookies can be set to expire: on a specified date after a specific period of time when a transaction has been completed or when a user turns off his/her browser.

A cookie that is erased from memory when a visitor’s browser closes is called a “session” cookie. Cookies that expire based on a time set by the Web server are called “persistent” cookies.
Persistent cookies may be used in some cases, for example, to recognize when a visitor returns to a website. The web browser will send the cookie information from the initial visit back to the website. This is useful to the visitor if he or she has established a password at a particular website and wants to be identified by that site to perform a function or transaction.

To browse anonymously, you may set your browser to disable cookies or delete cookies. Please note that disabling cookies for some services will impact ability to use that service.

Refusing Cookies on the Site:

Customers may choose not to accept cookies. Your web browser may alert and permit you to refuse cookies. When you receive an alert, you may choose at that time to refuse that cookie. If the use of cookies is a concern to you, then please make sure your browser has this capability and that you set your browser to alert you accordingly.

Newer browser versions allow you to be alerted or to automatically refuse cookies. You may need to download a more current version of your web browser from your service provider in order to obtain this option.

Note: Some product features and services provided by the Site require you to accept a cookie in order to be able to use the particular functionality or service. These cookies are used to establish a link between the user and the application server. The cookies contain unique session IDs, and no customer data is stored on the cookies.

LINK TO OTHER WEBSITES:

The Site may contains links to other third party websites for the benefit of itsUsers. This Privacy Policy does not apply to such other third party websites. We are not expressly or impliedly responsible for, or liable to any loss or damage caused to you by the collection, use, processing and retention of Personal Information by such third party websites in any manner whatsoever. It is important that you review the privacy policies of all such third party websites you visit before you disclose any information to such websites.

HOW LONG WILL WE RETAIN YOUR PERSONAL INFORMATION?

We shall retain the Personal Information provided by you for only as long as it is necessary for the purposes set out in this Policy or for as long as your account is active or as needed to provide the services to you and/ or as may be required to be retained under applicable laws, whichever is later.

However, we shall not be liable for the non-deletion of Personal Information within a specific time frame, unless Users specifically request our Company for deletion of their Personal Information.

OPT-OUT:

If you do not wish to receive any promotional, marketing communications or updates from us or if you do not wish your Personal Information to be processed by us for the said purpose, you can contact us at marketing@sdfine.com in order to opt out from receiving such communications.
However, you agree and acknowledge that our Company may not be able to provideProducts and/ or services to you if you opt out of receiving promotional, marketingcommunications or updates from us.

GRIEVANCE REDRESSAL:

If you encounter violation of any of our terms and conditions or this Privacy Policy, you may contact our Grievance Officer whose contact details are given below:
Grievance officer: S D Fine-Chem Grievance Office
Email: adminnot@sdfine.com

JURISDICTION:

Subject to the above provision of Grievance Redressal, any dispute or complaint arising out of or in relation to this Privacy Policy shall be referred to the exclusive jurisdiction of the Courts in Mumbai, India.

RECTIFICATION OR ERASURE OF INFORMATION:

You are entitled to contact us at adminnot@sdfine.com to request for rectification of the Personal Information collected by us and/ or for erasure of your Personal Information.

However, you agree and acknowledge that our Company may not be able to provide Products and/ or services to you if you direct our Company to erase your Personal Information from their records.

WITHDRAWAL OF CONSENT:

If you have given your free consent to the collection, use, disclosure, retention and protection of your Personal Information, and wish to withdraw such consent, you may do so by contacting us at marketing@sdfine.com and adminnot@sdfine.com at any time.

However, you agree and acknowledge that our Company may not be able to provide Products and/ or services to you if you withdraw your consent to the collection, use, disclosure, retention and protection of your Personal Information.

Notwithstanding the above provisions, any decision by you to opt-out, rectify or erase information from our records or withdraw your consent shall not in any manner whatsoever affect and/ or make illegal the processing of your information done prior to the communication of your afore-said decision to us. Further, if any information is required to be retained under any applicable law or order of any Court / Tribunal, the said information including Personal Information may be retained by us for the stipulated period.

CHILD PROTECTION:

We do not collect such personally identifiable information from children. If you are legally considered a child, do not provide us with any such personal data, save and except with the consent of your parent or guardian.

If we have mistakenly collected such Personal Information from a child, we shall have the same deleted immediately when brought to our notice.

If you are a parent or a guardian and are aware that your child has provided us with such information without your consent, kindly contact us at hrcor@sdfine.com , to hav such information deleted immediately.

SECURITY:

We strictly adhere to high standards to ensure that your Personal Information is kept secure. We endeavour to keep your Personal Information up-to-date and accurate in the best possible manner as it may be necessary for the purpose for which it was collected, used, retained and disclosed. We highly value the significance of your Personal Information shared with us and have thus, (i) taken all reasonable measures and precautions to keep such information safe and secure and to prevent any unauthorized access to or misuse of the same; and (ii) enable you to review and edit the same.However, we shall not be liable to any user for any loss, damage (whether direct, indirect, consequential or incidental) or harm caused to the user due to the unauthorized access or misuse of the Personal Information by any third party and not arising from or out of our acts.

In any event, you shall be solely responsible to protect and keep secure your account password and/ or other financial details.

CHANGES IN PRIVACY POLICY:

We may change this Privacy Policy time to time by updating this page. You are responsible for periodically reviewing this Policy in order to be aware of any changes thereto. Your continued use of our services subsequent to such change in Policy constitutes your acceptance of such changed Policy and your approval to be bound by such changes.

CONTACT US:

If you have any questions about our Privacy Policy, do not hesitate to contact us at it@sdfine.com